Questions? Good. We like those.
Honest answers, no fine print. Still curious about something? Just ask →
What is online coaching, exactly?
It's not a workout PDF sent to your phone. You get personalized programming, weekly check-ins, nutrition support, exercise form feedback by video, and monthly 30-minute Zoom assessments — all managed through the Trainerize app. It's personal training, minus the commute.
Do I need to be experienced or already "in shape" to start?
Not at all — most clients start as beginners. Your program is built for exactly where you are today, including injuries, limitations, and a packed schedule. There is no fitness test and no judgment, ever.
How do the benefits and $195 receipts work?
On our Boost, Enhanced, and Premium tiers, each eligible attended practitioner visit (registered dietitian or independent therapy practitioner) generates a $195 receipt you can submit to your insurance for reimbursement. Your actual reimbursement depends on your plan's coverage, annual limits, and per-visit maximums. Our Coverage Check walks you through it in about a minute — and we'll review it together on your free consultation.
What's the difference between Basic, Boost, Enhanced, and Premium?
Every tier includes full coaching. The difference is practitioner support: Basic has none; Boost adds a practitioner visit every 4 weeks; Enhanced every 2 weeks; Premium every week. More support means faster adjustments and deeper accountability.
Where does in-person training happen?
In-person personal training (1:1, bring-your-person 2:1 training, and 4:1 small group) takes place at our private studio at 200 Vanguard Drive in Orléans. Online coaching and posing coaching are available virtually. Virtual practitioner services depend on practitioner registration and client location.
What if I have injuries or health conditions?
Tell us everything on your consultation — that's what it's for. Programming is adapted around injuries and limitations, and our dietitians can support nutrition alongside many health conditions. For anything outside our scope, we'll tell you honestly and point you in the right direction.
What does the nutrition support look like? Will I get a meal plan?
You get the approach that fits you: structured meal plans, macro/tracking guidance, or habit-based coaching — plus practical tools like food-swap ideas. No forbidden foods, no guilt, and bloodwork or supplements are always optional and reviewed with your coach.
How fast will I see results?
Honest answer: it depends on your starting point, consistency, and goals. Most clients feel stronger and more energetic within weeks; visible physique changes typically build over months. We track progress properly — strength, habits, measurements, and how you feel — so you'll see the trend lines moving.
I've tried everything and nothing stuck. Why would this work?
Because most plans fail for fixable reasons: too rigid, no accountability, no adjustments when life happens. Here you get weekly check-ins, a coach who actually adjusts your plan, and support for the hard stuff (stress, sleep, mindset) — not just workouts. The goal is not perfection; it's a plan you can actually live with.
What happens on the free consultation?
We talk about your goals, your history, and what's felt hard before. We'll look at your benefits coverage and recommend the tier and format that honestly fits — even if that's starting small. It's a conversation, not a sales pitch, and there's zero obligation.
Can I cancel or pause my coaching?
Life happens — we'll work with you. The specifics depend on your package, and we'll always explain them clearly before you commit. Bring it up on your consultation and we'll make sure you're comfortable.
Do you offer posing coaching on its own?
Yes — posing coaching is available as part of contest prep or as a standalone service for competitors. Mandatory poses, transitions, and stage presence. Learn more about contest prep →
Still wondering something?
Ask us directly — or just book the free consultation and ask there.